Redemption iOS app

Privacy Policy

Effective date: August 21, 2026

Redemption is a social reflection app. This policy explains the information used to create your account, provide the community features, and keep the service working.

1. Information we collect

When you create or complete an account, Redemption processes your email address, display name, username, date of birth and account identifier. You may also choose to provide your first and last name, phone number, profile photo and an “About me” description. Your profile photo is stored as part of your profile data.

When you use community features, we process the posts, comments, replies, reactions, Circle requests and profile information you choose to share. We also store settings such as profile visibility, notification preferences and saved or hidden post choices.

2. Why we use information

We use this information to authenticate your account, create and display your profile, show posts and community activity, process Circle requests and reactions, provide search, preserve your settings, respond to support requests, and protect the service. We do not sell personal information or use it for third-party behavioural advertising.

3. What other people can see

Redemption is a social app. Your display name, username, profile image, posts, comments, reactions and other information you make visible can be seen by other users of the service. Review your profile visibility settings before sharing. Do not post personal, private, confidential or sensitive information that you would not want others to see.

4. Service providers

Redemption uses Firebase Authentication to sign users in and Cloud Firestore to store and synchronise community data. Firebase is provided by Google and processes data in order to operate these services. Sign in with Apple is provided by Apple when you choose that sign-in method. Their handling of information is governed by their respective policies: Google Firebase privacy information and Apple Privacy Policy.

5. Data retention

We retain account and community data while your account is active and as needed to operate, secure and improve the service, comply with legal obligations, resolve disputes and enforce our agreements. Content may remain in backups for a limited period after deletion. Information you send by email is retained only for as long as needed to handle your request and maintain support records.

6. Your choices and deletion

You can edit profile details and manage available visibility and notification settings in the app. You can permanently delete your account from inside the app via Settings → Account → Delete account; no email request is required. The Firebase account and profile are removed when the deletion completes. Deleting an account may remove or de-identify content where technically feasible; some information may be retained where required or permitted by law.

7. Children

Redemption is not directed to children. Do not use the service if you are below the minimum age required in your country or region to consent to the processing of personal data. We do not knowingly collect personal information from children.

8. Security

We use reasonable technical and organisational measures to protect information. No internet service can guarantee absolute security, so please keep your account credentials private and contact us promptly if you believe your account has been compromised.

9. Changes and contact

We may update this policy as Redemption changes. The effective date tells you when it was last revised. For privacy questions or requests, email redemption.app.support@gmail.com.